When will my products arrive?

You have instant online access to your products! You can start using The Metabolic Factor in the Natural Health Sherpa library as soon as your order has been placed.

Access details will arrive via email from “The Sherpa” with “purchase details” in the subject line. You will receive a separate email for each product you ordered with detailed instructions on how to access.

In your “purchase details” email, you will be given a link, username, and password that will lead you to the library of all your products. From this link you can find all your metabolic resources. Enjoy!

(If you cannot find this email, please feel free to contact customer service at 800-316-8556 or

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